Pay via AutoPay
- What is AutoPay?
You will be able to automatically renew your Prepaid data add-ons at the end of the data add-on validity period by using your registered credit/debit card. By doing so, it frees you from the hassle of keeping track of the expiry date of your Prepaid data add-ons validity period. For more information, please refer to the terms and conditions. - How do I subscribe to AutoPay?
You may subscribe to AutoPay by following these steps on the MyYes app:-
i) Log in to MyYes app;
ii) Go to “Profile” and save your credit card details;
iii) Go to “Buy Add On” on the home screen and choose an add-on;
iv) Select the Credit/Debit Card option then subscribe for AutoPay - When will my Prepaid data add-on be renewed?
Your Prepaid data add-on will be renewed based on the expiry date of your Prepaid data add-ons validity period. E.g. Prepaid data add-on Kasi Up 7Days 10GB with 7 days validity will be renewed every 7 days, while Prepaid data add-on Kasi Up 30Days 10GB with 30 days validity will be renewed every 30 days. - Can I change my credit card details?
Yes, you can change your credit/debit card details through the MyYes app by executing the following steps:-
(i) Click “more” icon
(ii) Click “Name/Mobile Number” display
(iii) Click “Billing” and “Manage Card”
- Will my Prepaid data add-on be automatically renewed if I finish using my internet data before the expiry of the data add-on validity period?
No, for your Prepaid data add-on to be renewed, your current Prepaid data add-on Validity Period has to expire first. - How can I cancel my AutoPay service?
You may unsubscribe through MyYes app. - Can I use a third party credit/debit card to subscribe to AutoPay?
Yes you may, provided the owner of credit/debit card is agreeable and gave the consent to subscribe for the AutoPay. - I am postpaid subscriber, how to enable auto billing?
Yes, you can enable auto billing through the MyYes app by executing the following steps:-
(i) Click “more” icon
(ii) Click “Name/Mobile Number” display
(iii) Click “Billing” and “Enable Auto Billing”